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Elements and Performance Criteria

1. Interpret quality standards
   • Standards or specifications set out in maintenance documents and process specifications are identified and interpreted
   • Enterprise quality requirements are identified and confirmed
2. Apply quality standards
   • Standards are applied appropriately for individual and team-related activities
   • Defects within the quality system are detected and reported in accordance with standard procedures, including workplace hazards
   • Documentation is handled and completed accurately and clearly to enable information to be easily read or interpreted
3. Interpret quality improvement
   • Performance monitoring measures are identified to ensure product or service standards are maintained or improved

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

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Performance Evidence

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria under the specified conditions of assessment, and must include:

the application of workplace hazard reporting and identification procedures

interpretation and application of information from a range of industry manuals, in particular, amendment status block information, amendment procedures, specification/modification leaflet applicability and changes to drawings

the correct identification of aircraft hardware, materials and components by marking, part number, size and shape

being able to differentiate the elements which constitute the system and be able to identify processes, workplace regulations and ISO 9000 compliant documentation and specifications within the workplace environment.

The relationship between broader quality standards requirements and service-specific procedures must be clearly linked. It is essential that actual and potential defects within the quality system are considered, together with ongoing abnormalities of equipment or systems as they affect the quality system.

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Knowledge Evidence

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

typical quality systems and their operation in the workplace

workplace quality documentation, such as quality manuals, procedures manuals, work instructions and worksheets

the relationship between the quality system and work health and safety (WHS) requirements, such as workplace hazard reporting

the relationship between the quality system and identification systems for aircraft hardware, materials and components

the role of inspection in maintaining aircraft continuing airworthiness and reliability, including ageing aircraft inspection requirements

how inspection programs are derived and developed

individual and organisational responsibility associated with ‘on condition’ maintenance

inspection terminology and standards of inspection with regard to the quality system

identifying potential areas for inspection process improvement as a quality system activity.

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